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Quality Assurance


Become a driver of continuous improvement.

Quality assurance is systems-based approach to ensure ‘fit for purpose’ quality. This approach means that everything an organisation does is laid out in policies and procedures, so if something goes wrong, no individual person is to blame; it’s the system that needs improving. Organisations which operate using a quality assurance approach continuously strive to improve their performance, minimise risk and make customer satisfaction a top priority.

This nine-week, online short course uses the ISO9001 framework. It’s ideally suited to anyone wanting to get into the quality assurance space, particularly in manufacturing, laboratory testing and food production. It’s also the perfect ‘validation’ for individuals who want to gain formal recognition for quality assurance skills they’ve acquired on the job.

The course comprises the following modules:

  • Defining the Quality Management System
  • International quality standards
  • Monitoring performance for quality improvement
  • Leadership for quality

"The tutor used a lot of real life and real work examples to demonstrate how quality works." - Maggie Liu, graduate

Course Code CDQA502
Level 5
Credits 15
Fees 2024 $947

Please note: You will be charged an associated external fee (if applicable) plus a portion of the compulsory Student Services Levy that supports our services available to students. For full information on the compulsory Student Services Levy, visit fees and finance.

How to Apply

If there is a "View Dates & Apply" button near the top right hand of this page:

  1. click on the button
  2. select the relevant course option
  3. click "apply"
  4. fill in the online form and click "submit"

If there is no "View Dates & Apply" button near the top right hand of this page:

  1. print out and fill in this form
  2. scan it and email it to Enrolment Team OR drop it in to an Ara campus OR post it to Ara Institute of Canterbury, PO Box 540, Christchurch Mail Centre

View Dates & Apply
Quality Assurance - May 2024 - Online
Start date: 27 May 2024
Quality Assurance - Oct 2024 - Online
Start date: 14 October 2024

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