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Rooms Division Management

To enable ākonga to develop an understanding of the structure, functions, and operational dynamics of accommodation and rooms division departments in hotels, and to build the competencies required for effective management in this service industry in Aotearoa New Zealand.

Information
Course Code AMRD601
Level 6
Credits 15

Description

The learning outcomes for this course are:

Analyse the organisational structure and key functions of rooms division operations in hotels in Aotearoa New Zealand

Examine the operational characteristics and challenges of the hotel industry in Aotearoa New Zealand

Analyse the professional behaviours and core competencies individuals require for effective hotel accommodation management in both local and global hospitality environments