Skip to main content

IT Service Management

To enable students to apply both service and project management tools and techniques to implement change within the context of information technology (IT) environment in New Zealand and globally.

Course Code BCIS208
Level 6
Credits 15


  • Apply IT service management and change management processes and procedures to IT service delivery.
  • Apply appropriate tools and techniques to solve IT project management problems.
  • Recommend solutions to IT service management scenarios.