IT Service Management
To enable students to apply both service and project management tools and techniques to implement change within the context of information technology (IT) environment in New Zealand and globally.
| Information | |
|---|---|
| Course Code | AMIS608 |
| Level | 6 |
| Credits | 15 |
Description
Apply IT service management and change management processes and procedures to IT service delivery.
Apply appropriate tools and techniques to solve IT project management problems.
Recommend solutions to IT service management scenarios.
Delivered as part of the following programmes
- Graduate Certificate in Business Management - Pending Approval
- Bachelor of Applied Management (Accounting)
- Bachelor of Applied Management (Business Information Systems)
- Bachelor of Applied Management (Innovation and Entrepreneurship)
- Bachelor of Applied Management (Marketing and Sales)
- Bachelor of Applied Management (Strategic Management)
- Bachelor of Applied Management (Business Transformation and Change)
- Bachelor of Applied Management (Event Management)
- Bachelor of Applied Management (Supply Chain Logistics)
- Bachelor of Applied Management (Human Resource Management)