Hospitality Service Standards
The aim of this course is to develop the knowledge, skills, and attributes to understand and apply service standards in the hospitality sector.
| Information | |
|---|---|
| Course Code | HOSP4201 |
| Level | 4 |
| Credits | 20 |
Description
The learning outcomes for this course are:
Explain potential hazards and resolutions relevant to hospitality operations.
Manage and apply personal health and safety, food safety and security standards to maintain effective hospitality operations.
Demonstrate customer service skills to provide effective hospitality operations.