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Code of Practice for the Pastoral Care of Domestic Students

Ara is committed to supporting the well-being of our students and has a range of policies, processes and support services aimed at ensuring your study at Ara is a positive experience.

Ara is committed to both the Domestic code as well as that which covers the pastoral care of international students. More information about the international code can be found here.

What is the Domestic Code?

The purpose of the code is to set out minimum standards of care and support that are expected of tertiary education providers.

For example, the interim domestic code requires that:

  • students experience a physically safe and mutually supportive learning environment that responds to the needs of all students
  • students have adequate access to advice, information and services which help them to meet their basic needs
  • students are assisted by providers to manage their physical and mental health, and to access support when needed
  • students are assisted by providers to transition to tertiary study, progress and achieve in their studies, and to develop knowledge, skills and experience to prepare them for further work or study
  • students experience an inclusive learning environment where they are accepted and valued, respected, free from racism and discrimination, and connected with social and cultural networks
  • the mana of students is upheld in their learning environment and their voices are heard and integrated in decisions around the planning and provision of student support services

There are a range of requirements set out in the domestic code relating to accommodation as well. For full details of the interim Code of Practice for the Pastoral Care of Domestic Students 2019 in English or Te Reo Māori, see the NZQA website.