Advanced Customer Relations
To enable students to apply strategies to develop and maintain relationships with key stakeholders to contribute to the performance of the business entity
| Information | |
|---|---|
| Course Code | CBAT404 |
| Level | 4 |
| Credits | 10 |
Description
- Engage with stakeholders in a culturally, ethically and socially appropriate manner to deliver customer service.
- Apply problem solving techniques effectively to meet the organisational and operational requirements.