ProgrammePart-time, 1 year (while at school)
|New Zealand Certificate in Retail (Level 3) DE||Fees may apply to international students|
|Received all year|
|Christchurch - Madras Street|
For more informationEmail firstname.lastname@example.org
Gain essential industry knowledge and skills for a strong start to a career in retail.
Dual Enrolment programmes are FREE if you're in Years 11, 12 or 13 and a great way to earn NCEA credits and get a feel for tertiary study, while you’re still at school.
Prepare for supervisory positions with this study option.
This programme covers a wide range of topics from communication, administration and legislation to stock control, product knowledge, in-store displays, recruitment and personnel management.
You'll earn a New Zealand Certificate in Retail (Level 3).
This programme runs 2 days per week (Thursdays and Fridays 9:00am - 3:00pm).
*Places are limited and funding is dependent on availability. Some courses may incur costs, depending on the learner's eligibility.
NZQF credits in the table below are awarded to you on completion of this programme. These credits contribute to achieving your NCEA qualification.
To enroll you must be in Year 11, 12 or 13 at a secondary school and a New Zealand citizen, permanent resident or hold a visa that allows you to be enrolled in a New Zealand secondary school.
If you are interested in enrolling in a Dual Enrolment course, you should first talk to your secondary school or with Ara.
As different programmes are offered, entry requirements, application, and interview processes (including selection criteria) may vary.
If English isn't your first language, you may be required to provide evidence of your English language skills. Refer to the Acceptable Alternatives Chart or contact us for an assessment.
This programme will help you enter the retail industry, or further your existing career in retail, sales and customer services-related industries.
Options for further study include the National Certificate of Business Administration and Computing, the National Certificate in Business - First Line Management, or the New Zealand Certificate in Retail Level 4.
- Dual Enrolment Form PDF File: 285.3 KB
|Unit / Achievement Standard Number||Unit Standard Title||Version No||NZQF Credits||Level 1 Credits||Level 2 Credits||Level 3 Credits||Level 4 Credits|
|27927||Apply health, safety and security practices to service delivery operations||1||5||5|
|422||Create in store displays in a retail or distribution environment||4||3||3|
|24996||Explain the legal definitions and consequences of theft and fraud in a retail or distribution environment||2||3||3|
|25802||Implement loss prevention policies and procedures in a retail or distribution environment||2||4||4|
|11097||Listen actively to gain information in an interactive situation||4||3||3|
|7126||Respond to oral one-to-one complaints||5||2||2|
|376||Employ customer service techniques to accommodate customer behavioural styles in a workplace||8||2||2|
|26861||Apply sales skills and tools to sales situations||2||10||10|
|26864||Apply knowledge of the sales process to sales situations||2||6||6|
|28146||Prepare for and handle payment transactions in a service delivery context||1||4||4|
|11816||Respond to customer enquiries by writing in a range of contexts||6||4||4|
|25799||Use ordering procedures to minimise loss in a retail or distribution environment||2||4||4|
|27563||Describe teams and team leadership||1||4||4|
|9705||Give and respond to feedback on performance||6||3||3|
|9681||Contribute within a team or group which has an objective||6||3||3|