ProgrammeFull-time, 6 months
Annual Fees(indicative 2019)
|New Zealand Certificate in Foundation Skills (Level 2) (Retail)||Advised on enrolment|
Domestic Applications due
|Received all year|
International Applications due
|Christchurch - Madras Street|
For more informationEmail firstname.lastname@example.org
Prepare for entry-level roles within a wide range of retail and sales environments
Youth Guarantee programmes are FREE* and a great way to learn practical skills and gain a qualification. You can apply for these options if you're 16 to 19 years of age and no longer at school, or you're planning on leaving school.
This programme will help you develop the skills required to provide excellent customer service within a retail sales environment.
You'll gain skills in communication, health and safety, customer service and sales support, and be able to self-manage, problem-solve, understand consumer legislation and work within teams.
*Funding availability dependent.
You'll receive Ara credits for this programme, these are tertiary study credits that can be used to enter further study at tertiary level in New Zealand.
If you're a New Zealand citizen or permanent resident and are between 16 to 19 years old, you can apply to study regardless of the qualifications you've achieved at school.
If English isn't your first language, you may be required to provide evidence of your English language skills. Refer to the Acceptable Alternatives Chart or contact us for an assessment.
To apply for this programme please complete:
- An Admissions and Enrolment form
- Admission & Enrolment Form PDF File: 78.4 KB
|Unit / Achievement Standard Number||Unit Standard Title||Version No||NZQF Credits||Level 1 Credits||Level 2 Credits||Level 3 Credits|
|28298||Demonstrate knowledge of cash handling in a retail environment||2||3||3|
|17593||Apply safe work practices in the workplace||4||4||4|
|9677||Participate in a team or group which has an objective||10||3||3|
|405||Demonstrate knowledge of consumerism||8||3||3|
|11941||Establish and maintain positive customer service interactions in a retail environment||7||2||2|
|28295||Demonstrate knowledge of serving customers in a retail environment||2||5||5|
|24997||Demonstrate knowledge of theft and fraud in a retail or distribution environment||3||5||5|
|11968||Demonstrate and apply knowledge of legislation applicable to the sales of goods and services||8||4||4|
|111||Use a word processor to produce documents for a business or organisation||8||5||5|
|7121||Demonstrate skills to search, access, and select information||5||2||2|
|28301||Demonstrate knowledge of products and production information in a retail environment||2||5||5|
|26622||Write to communicate ideas for a purpose and audience||4||4||4|
|26625||Actively participate in spoken interactions||6||3||3|
|26624||Read texts with understanding||5||3||3|
|7118||Manage own learning programme||5||3||3|
|7117||Produce a plan to enhance own learning||5||2||2|
|62||Maintain personal presentation and a positive attitude in a workplace involving customer contact||9||3||3|
|57||Provide customer service||9||2||2|