New Zealand Certificate in Retail (Level 4).xml New Zealand Certificate in Retail (Level 4)

A-Z study guide
Image of a credit card

CertificateFull-time, 1 year | Part-time up to 2 years

Annual Fees(indicative 2019)

Programme code





Throughout the year


Please enquire



Course related costs

Advised on enrolment



Domestic Applications due

Received all year

International Applications due

Please enquire




Prepare for professional roles within a range of retail and sales environments.

This programme is offered online, so if you're already in employment you can fit your studies around your other commitments.

During the programme you'll learn about health, safety and security practices; the application of standard operating policies and procedures; and you'll gain specialist knowledge and skills relating to products and services.

* The online offering is available through TANZ eCampus.

Career opportunities

With this qualification you'll be ready for employment in a wide variety of retail environments.

Study pathways

You can build on your skills and knowledge with the New Zealand Diploma in Business Level 5 or the Bachelor of Applied Management (Retail Management).

Recommended school subjects

  • English
  • Mathematics

Programme structure

To complete this Certificate you are required to complete 60 credits. Please browse the guide below to view the course options currently available within this qualification.

Core courses
Elective Courses

To be a full time student you need to maintain a workload of 120 credits per year. We recommend you talk with us to ensure you choose electives to benefit your future career.

Entry requirements

Academic requirements
  • 40 credits NCEA Level 1, including 10 literacy credits and 10 numeracy credits
    New Zealand Certificate in Retail (Level 3)

    Note: If you have undertaken examinations other than NCEA (e.g. International Baccalaureate, Cambridge Examination), Ara will assess your qualification for academic entry equivalency.

Alternative requirements
  • Still want to study but don't meet the Academic Requirements?

    If you show that you have equivalent skills for tertiary study gained through study, work and/or life experience, you may be able to gain alternative entry.

    Note: The number of courses you have to complete for this qualification may be reduced where you have relevant credits from previous study, or evidence of similar learning or experience in the workplace. Contact Ara for advice.

Additional requirements
  • In addition you need to:

    be currently working in a retail environment.
    Internet-ready computer, email software, Microsoft office 2007 or other is desirable but not necessary.

English requirements
  • What if English is not my first Language?

    If English is not your first language, we want to make sure that you will be successful in your chosen programme of study. Please provide a result from a test or qualification on the acceptable alternatives English Proficiency Outcomes Chart.


    • If you are a New Zealand Citizen or Permanent Resident, complete an Admission and Enrolment form and Ara will contact you regarding a free assessment.
    • If you are not a New Zealand Citizen or Permanent resident, book an IELTS, Pearson or other test through the Ara Examination Centre or in your home country.

    IELTS scores used must be taken from a single IELTS test report form and are valid for two years from the date of the test.

    What if I have achieved NCEA Level 3 University Entrance?

    You do not need to provide additional evidence of English Language skills.










Acceptable Alternatives Chart

Next steps

To apply for this programme please:

  • complete an application form and verification you are employed

Application documents

Credit recognition

If you have work experience in this area, or a relevant prior qualification, you may be eligible for credit recognition towards this qualification.