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To enable students to apply management knowledge, and practical and personal skills to a workplace environment.

Learning outcomes

Communicate effectively in the workplace with customers, colleagues and supervisors.

Apply understandings of the unique New Zealand context including the use of Te Reo me ōna tikanga as appropriate.

Comply with workplace health and safety.

Manage self and others while meeting international tourism and hospitality professional and ethical standards.

Demonstrate initiative and problem solving skills appropriate to the job.

Reflect on, analyse and appraise tourism and hospitality processes with reference to management and leadership literature.

Apply academic inquiry processes to investigate current tourism or hospitality workplace practice.