
Enhance your effectiveness in the workplace with one of our affordable and flexible business or computing short courses.
Business
Accounting Principles and MYOB
Code: DBAM001
Manage your day-to-day bookwork and save time by gaining an understanding of basic accounting principles and becoming a confident MYOB user.
This non-assessed, 20-hour interactive course covers setting up a new business; setting up accounts, contacts and items; entering opening balances; recording sales and purchases; recording customer and supplier payments; recording money spent and received; paying staff; producing business reports; and end-of-year rollover.
Upcoming courses
Select a six-hour workshop (available as a full-day workshop or two evening workshops) from the options below, or contact us for a quote to hold a group workshop at a time convenient to your team.
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Monday and Wednesdays - 10 February - 2 March | 5.30pm - 8.30pm | Rangiora | TBC | $580.00 | $667.00 |
Monday and Wednesdays - 27 July - 17 August | 5.30pm - 8.30pm | Bishopdale | TBC | $580.00 | $667.00 |
Wednesday, Thursday, Friday - 19 August - 21 August | 8.30am - 4.30pm | Timaru | TBC | $580.00 | $667.00 |
Monday and Wednesdays - 12 October - 2 November | 5.30pm - 8.30pm | Christchurch - Madras Street | TBC | $580.00 | $667.00 |
Please note: This course is subject to a minimum number of participants.
Conflict Management
Code: DBSC001
Learn strategies to manage conflict, increase organisational performance and enhance group outcomes.
This course covers the pros and cons of conflict, practical steps in analysing conflict (what is conflict, types of conflict, contributing factors), approaches to conflict management and strategies to resolve a conflict.
Upcoming courses
Choose from a full-day workshop or an evening workshop across two weeks.
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 10 March | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Wednesday 6 May | 9am - 4pm | Timaru | TBC | $349.00 | $401.35 |
Tuesday 9 June | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Tuesday 13 October | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Please note: This course is subject to a minimum number of participants.
Customer Service
Code: DBCS001
Impress your customers with outstanding customer skills.
This course covers: identifying your customers; what customer service is and isn’t; customer service in relation to internal and external customers; evaluating the customer service standards currently being practiced in the workplace; setting SMART goals to improve your customer’s service; applying customer service skills to generate business; identifying barriers to providing great customer service; understanding how attitude can affect the customer service experience; strategies to improve listening skills; strategies to manage difficult customer situations.
Upcoming courses
Select a six-hour workshop from the dates below, or contact us for a quote have a group workshop delivered in your workplace* at a time convenient to your team.
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 7 April | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Monday 20 July | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Tuesday 21 July | 9am - 4pm | Timaru | TBC | $349.00 | $401.35 |
Tuesday 20 October | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Please note: This course is subject to a minimum number of participants.
Effective Business Writing
Code: SCBW001
Learn how to write a professional business document to get the right message across.
The skills you gain on this course will enable you to prepare business communications suitable for reports, emails, letters and presentations.
It covers basic grammar, sentence structure, spelling, content, formats and utilisation of correct conversation styles for a given audience. You’ll also learn the essential elements of language and the importance of proof reading and editing.
Upcoming courses
Select a six-hour workshop from the dates below, or ask us for a quote to hold a group workshop at your workplace* at a time convenient to your team.
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 9 June | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Tuesday 15 September | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Tuesday 20 October | 9am - 4pm | Timaru | TBC | $349.00 | $401.35 |
Please note: This course is subject to a minimum number of participants.
Effective Leadership
Code: DBEL001
Improve your leadership development and capabilities with practical tools and skills.
This course covers leadership and management responsibilities, solution-driven leadership styles, adapting your style for high performance, understanding emotional intelligence, empowerment and delegation for effective leadership, trust and followership - leadership by consent.
Upcoming courses
Select a six-hour workshop (available as a full-day workshop or two evening workshops) from the options below, or contact us for a quote to hold a group workshop at a time convenient to your team.
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 26 May | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Tuesday 30 June | 9am - 4pm | Timaru | TBC | $349.00 | $401.35 |
Tuesday 22 September | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Please note: This course is subject to a minimum number of participants.
First Line Management
Code: NZ2456
Learn how to lead teams to achieve objectives by equipping yourself with the skills you need to be effective and successful.
This programme is ideal if you’re new to first line management and/or you’d like to prepare to take on such a role. The focus is on: managing workflows; motivating and involving a team to achieve team objectives; communicating with team members and stakeholders; sustaining a productive workplace; leadership styles for effectiveness in different environments; and professional and ethical behaviour.
You will also learn about complying with internal policies, legislation and other external requirements, and how to promote an inclusive environment to value diversity.
This programme includes four courses (Effective Leadership, Team Management and Motivation, Achieving Team Objectives, Performance and Variance Management. Each takes eight weeks with four, three-hour workshops per course held fortnightly.
Effective Leadership
This covers: key leadership theories and approaches; getting the most out of your teams and stakeholders through effective communication; and understanding how internal and external environmental factors influence the entity.
Team Management and Motivation
This covers: causes of conflict; conflict resolution strategies; motivational theories; organisational structures and functions; compliance.
Achieving Team Objectives
This covers: participating actively in a team to achieve objectives; assessing team objectives against operational goals, developing positive workplace relationships by applying professional and ethical behaviour.
Performance and Variance Management
This covers: reviewing team key performance indicators; performance review processes; allocating and managing workflows and resources within a team to achieve objectives.
Upcoming courses
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
TBC | 9am - 12pm | Christchurch - Madras Street | TBC | $1695.00 | $1,949.25 |
Please note: Each intake includes all four courses. Each course includes four workshops plus self-directed work. This programme is subject to a minimum number of participants.
Health & Safety – Risk Identification
Code: DBRI001
Identify, minimise and mitigate risks to health and safety in the workplace.
This course covers: how to identify and assess hazards; managing hazards in a controlled way; reducing risk and the likelihood of incidents and accidents using health and safety policies and legislation tools.
Upcoming courses
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Monday 6 April | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Monday 17 August | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Monday 14 September | 9am - 4pm | Timaru | TBC | $349.00 | $401.35 |
Please note: This course is subject to a minimum number of participants.
Health & Safety - Understanding New Legislation
Code: DBUL001
Equip yourself with essential knowledge of the Health & Safety at Work Act 2015.
This course covers: understanding health and safety legal requirements; promoting good health and safety practices in good faith; understanding policy and procedure; monitoring and control; incident investigation; health and safety legislation; exploring ways of implementing health and safety requirements.
Upcoming courses
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Monday 8 April | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Tuesday 15 September | 9am - 4pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Please note: This course is subject to a minimum number of participants.
Xero
Code: DBXE001
Increase efficiency and streamline the way you manage your business.
This course will teach you all about this accounting software platform designed specifically for small and medium-sized businesses. It covers invoicing, working with inventory, processing expenses, paying bills, accepting payments, quotes, reporting, purchase orders and managing contacts.
Upcoming courses
Select a six-hour workshop (available as a full-day workshop or two evening workshops) from the options below, or contact us for a quote to hold a group workshop at a time convenient to your team.
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Monday and Wednesday - 9 March to 11 March | 5.30pm - 8.30pm | Rangiora | TBC | $349.00 | $401.35 |
Monday and Wednesday - 31 August to 2 September | 5.30pm - 8.30pm | Bishopdale | TBC | $349.00 | $401.35 |
Monday and Wednesday - 9 November to 11 November | 5.30pm - 8.30pm | Christchurch - Madras Street | TBC | $349.00 | $401.35 |
Please note: This course is subject to a minimum number of participants.
Computing
Creating Effective Presentations
Code: DBEF10019
Learn how to use Microsoft PowerPoint to present any information creatively and professionally.
The course covers presentations, formatting and organising PowerPoint slides, inserting graphics, tables and charts, the use of SmartArt in presentations and adding hyperlinks to external sources of information.
Upcoming courses
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Wednesday 12 February | 1pm - 4pm | Christchurch - Madras Street | L248 | $195.00 | $224.25 |
Tuesday 12 May | 9am - 12pm | Christchurch - Madras Street | L248 | $195.00 | $224.25 |
Please note: This course is subject to a minimum number of participants.
Excel Advanced Formulas
Code: DBEF100
Take Excel to the next level with more advanced formulas.
In this course you’ll learn about absolute references and look at many of the more commonly used financial, logical, math, text and look-up functions available in Excel.
Upcoming courses
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 18 February | 1pm - 4pm | Christchurch - Madras Street | L247 | $195.00 | $224.25 |
Tuesday 19 May | 9am - 12pm | Christchurch - Madras Street | L248 | $195.00 | $224.25 |
Please note: This course is subject to a minimum number of participants.
Managing Data with Excel
Code: DBED100
Learn how to get the most out of your spreadsheets and data.
This is a great course if you’re already using Excel regularly but want to gain more knowledge on how to navigate around large spreadsheets easily. It covers freezing rows, splitting data, adding conditional formatting, creating pivot tables and sorting and filtering data.
Upcoming courses
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 4 February | 1pm - 4pm | Christchurch - Madras Street | L248 | $195.00 | $224.25 |
Tuesday 5 May | 9am - 12pm | Christchurch - Madras Street | L248 | $195.00 | $224.25 |
Please note: This course is subject to a minimum number of participants.
Creating Reports
Code: DBCR100
Learn how to create, format and edit larger Word documents.
This course will give you the skills and confidence to work with and manage long documents. You’ll learn how to insert a table of contents or index, work with heading styles and multi-level numbering, insert clipart, charts and figures, headers and footers, and learn quick tips and keyboard shortcuts.
Upcoming courses
2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 25 February | 9am - 12pm | Christchurch - Madras Street | L248 | $195.00 | $224.25 |
Tuesday 26 May | 9am - 12pm | Christchurch - Madras Street | L247 | $195.00 | $224.25 |
Please note: This course is subject to a minimum number of participants.
Te Reo Māori
Introduction to Te Reo and Tikanga
Code: MAOR103
Gain an understanding of basic Te Reo and Māori culture and learn how to use your new skills in the workplace and other settings. By arrangement, we can tailor the course to focus on the language you’ll most likely use and the situations you’ll use it in.
- 10 hours duration
- Timing of delivery by arrangement
- Suitable for groups of up to 25 people
- Available in Christchurch, Timaru and Ashburton, and at your place of business by arrangement
- $155 per hour + GST for up to 20 people (additional $50 for up to five more attendees)
- Participants receive a certificate upon completion
For more information and to make a booking, please email engagement@ara.ac.nz or call 0800 24 24 76
Everyday Te Reo
Code: MAOR102
A friendly introduction into Te Reo Māori pronunciation, greetings and farewells. This course will help you get your tongue around Māori names, phrases and vocabulary.
- 3 hours duration
- Suitable for groups of up to 25 people
- $155 per hour + GST for up to 20 people (additional $50 for up to five more attendees)
- Available in Christchurch, Timaru and Ashburton, and at your place of business by arrangement
- Participants receive a certificate upon completion
For more information and to make a booking, please email engagement@ara.ac.nz or call 0800 24 24 76
Beginner Te Reo and Tikanga
Code: TREO201
Build on your existing skills by learning correct grammar and syntax so you can create wellformed sentences appropriate to the context
or situation. A special feature of this course is its live-in Wānanga, which are designed to let you experience Te Reo and Tikanga Māori in
authentic settings like Marae, so you ‘live’ the protocols rather than just learn about them.
- 2 hours per week for 8 weeks (evenings), plus two weekend Wānanga
- Suitable for groups of 15 or more we can create a bespoke experience at times other than the standard scheduled occurrences
- $159 per person including Wānanga catering and transport to a Marae
- Participants receive a certificate upon completion
- Available in Christchurch, Timaru and Ashburton
For more information and to make a booking, please email engagement@ara.ac.nz or call 0800 24 24 76