Quality is fundamental to all successful businesses. This course uses the ISO 9001 framework to introduce philosophies and organisational techniques for establishing, maintaining and improving quality. It is especially valuable if you are employed a business environment and need to understand how quality 'works'. The main requirement for succeeding in this course is a good level of reading and writing literacy.
Please note: You may be charged a portion of the Compulsory Student Services Fee that supports our services available to students. For full information on the Compulsory Student Services Fee, visit fees and finance.
How to apply
To apply for one of our short courses, fill in a paper copy of our application form, available here, then either drop it in to your nearest campus or mail it to us at Enrolment Centre, Ara Institute of Canterbury, PO Box 540, Christchurch Mail Centre.
- Analyse the historical development of quality assurance concepts.
- Apply quality assurance concepts to workflow and the business cycle.
Monday 10am-12pm and Tuesday 3-5pmChristchurch City campus or Online