Service Industries Vocational Pathway (Introduction to Retail, Business Administration and Technology).xml Service Industries Vocational Pathway (Introduction to Retail, Business Administration and Technology)

Qualifications and courses A-Z study guide
Intro to Retail, Business Administration and Technology


Annual Fees(indicative 2018)

Qualification name

Service Industries Vocational Pathway (Introduction to Retail, Business Administration and Technology) Please enquire

Programme code




Ara credits




Domestic Applications due

Received all year

International Applications due

Please Enquire


Christchurch, Timaru

For more information


Programme Content

You will gain practical hands-on experience using digital communication, and office equipment, and learn the art of successful customer service.

You will gain knowledge of business communication including emails and reports. All skills will contribute to you being more prepared for the business world or continuing onto higher qualifications.

This programme is delivered one day per week (Fridays).

Programme Credits

NZQF credits in the table below are awarded to you on completion of this programme. These credits contribute to achieving your NCEA qualification. In some instances you may also receive Ara credits. Ara credits are tertiary study credits that can be used to enter further study at tertiary level in New Zealand. Please note the number of Ara and NZQF credits are unrelated and may be different.

Entry requirements

Academic requirements
  • To enrol you must be in Year 11, 12 or 13 at secondary school. You must also be a New Zealand citizen or permanent resident, or hold a visa which allows you to be enrolled in a New Zealand secondary school.
    Some programmes require a minimum age of 16. Please enquire.

Alternative requirements
Additional requirements
English requirements
  • If English isn't your first language, you may be required to provide evidence of your English language skills. Refer to the Acceptable Alternatives Chart or contact us for an assessment.

Acceptable Alternatives Chart

Next steps

To apply for this programme complete:

  • A Youth Enrolment form

Application Documents

Career opportunities

Business Administration and technology qualifications will set you up for a diverse range of career opportunities from office administrator and personal assistant, to retail assistant and receptionist.

Study pathways

If you are interested in gaining further skills you could pathway into the New Zealand Certificate in Foundation Studies - Retail Level 2, or the New Zealand Certificate in Business (Administration and Technology) Level 3.

Unit / Achievement Standard Number Unit Standard Title Version No NZQF Credits Level 1 Credits Level 2 Credits Level 3 Credits
2784 Create and use a computer spreadsheet to solve a problem 7 3 3
121 Demonstrate and apply knowledge of office equipment and administration processes 7 5 5
402 Demonstrate knowledge of the retail sector in New Zealand 5 2 2
57 Provide customer service 9 2 2
25662 Use digital communications technologies 3 3 3
3488 Write business correspondence for a workplace 5 3 3