ProgrammeFull time - 1 year
Annual Fees(indicative 2019)
|New Zealand Certificate in Tourism (Introductory Skills) (Level 2)||Advised on enrolment|
Domestic Applications due
|Received all year|
International Applications due
|Christchurch, Madras Street|
For more informationEmail firstname.lastname@example.org
Prepare for a career in tourism and hospitality by gaining a foundation of essential basic skills.
Youth Guarantee programmes are FREE* and a great way to learn practical skills and gain a qualification. You can apply for these options if you're 16 to 19 years of age and no longer at school, or you're planning on leaving school.
You'll receive two certificates: the New Zealand Certificate in Tourism (Introductory Skills) (Level 2) and the New Zealand Certificate in Hospitality - Food and Beverage Service, these give you the chance to explore both areas of the industry, including career opportunities and further study options.
The tourism component will give you skills in customer service and equip you with knowledge of national and international tourist destinations. You'll learn about a 'planet safe' approach to tourism and gain an understanding of New Zealand's strong Maori heritage.
The hospitality component will prepare you with skills in food, beverage and front-of-house, and give you a taste for further study in cooking, hospitality or tourism. It covers barista basics, food and beverage service, work safe practices and customer service. With the guidance of our expert tutors, you'll be able to plan your career with a focus on hospitality.
*Funding availability dependent.
You'll receive Ara credits for this programme, these are tertiary study credits that can be used to enter further study at tertiary level in New Zealand.
If you're a New Zealand citizen or permanent resident and are between 16 to 19 years old, you can apply to study regardless of the qualifications you've achieved at school.
If English isn't your first language, you may be required to provide evidence of your English language skills. Refer to the Acceptable Alternatives Chart or contact us for an assessment.
To apply for this programme please complete:
- An Admissions and Enrolment form
Upon successful completion of this programme you'll have the skills and knowledge required to work in entry-level positions, such as a junior customer service assistant, in a wide variety of tourism workplaces.
This qualification can lead to the New Zealand Certificate in Tourism Level 3 or the New Zealand Certificate in Travel Level 4.
Recommended school subjects
English and Maths
- Admission & Enrolment Form PDF File: 78.4 KB
|Unit / Achievement Standard Number||Unit Standard Title||Version No||NZQF Credits||Level 1 Credits||Level 2 Credits||Level 3 Credits|
|9680||Communicate within a specified organisational context.||6||3||3|
|23767||Demonstrate knowledge of and use the internet in a tourism workplace.||2||2||2|
|23761||Read and comprehend work-related documents in English for a tourism workplace.||2||3||3|
|1277||Communicate information in a specified workplace.||6||3||3|
|18237||Perform calculations for a tourism workplace.||3||3||3|
|57||Provide customer service.||9||2||2|
|24731||Describe knowledge of destination New Zealand.||4||4||4|
|18228||Demonstrate knowledge of specific New Zealand regions as tourist destinations.||3||8||8|
|24732||Demonstrate knowledge of tourist characteristics and needs.||2||3||3|
|24725||Describe and analyse the economic impact of tourism.||2||4||4|
|24729||Demonstrate knowledge of world tourist destinations.||3||4||4|
|24728||Demonstrate knowledge of work roles in tourism.||2||3||3|
|24730||Demonstrate knowledge of the business of tourism.||2||4||4|
|24726||Describe and compare social and cultural impacts of tourism.||2||2||2|
|24727||Describe and compare impacts of tourism on the physical environment.||2||3||3|