ProgrammeFull time - 6 months, part time available
Annual Fees(indicative 2018)
|New Zealand Certificate in Business (Administration and Technology) (Level 3) CTC||Advised on enrolment|
|February, July (face to face) - April, July, September, October, November (online)|
Domestic Applications due
|Received all year|
International Applications due
|Christchurch - Madras Street, Timaru, Ashburton, Online*|
For more informationEmail email@example.com
Become a competent business administrator.
In this programme you'll learn how to provide administrative and general office services to support everyday operational activities.
Specifically you'll learn how to perform financial calculations, process data, produce information for business purposes, communicate effectively with stakeholders and work co-operatively within a team to achieve objectives.
Other areas covered include selecting and applying customer service techniques, applying effective problem solving, decision making, ethical behaviour and self-management.
* - The online offering is available through TANZ eCampus.
NZQF credits in the table below are awarded to you on completion of this programme. These credits contribute to achieving your NCEA qualification. In some instances you may also receive Ara credits. Ara credits are tertiary study credits that can be used to enter further study at tertiary level in New Zealand. Please note the number of Ara and NZQF credits are unrelated and may be different.
If you're a New Zealand citizen or permanent resident and are between 16 to 19 years old, you can apply to study regardless of the qualifications you've achieved at school.
If English isn't your first language, you may be required to provide evidence of your English language skills. Refer to the Acceptable Alternatives Chart or contact us for an assessment.
To apply for this programme complete:
- A youth guarantee application form
With this qualification you'll possess the skills and knowledge to work in a wide range of supervised general office administration roles in a variety of sectors.
Roles may include: receptionist, data entry operator, front line customer service roles, call or contact centre operator, secretary, office support worker.
You can pathway from this qualification to the New Zealand Certificate in Business (Administration and Technology) Level 4, or add to your business skills and expertise with a New Zealand Certificate in Business specialising in other areas, such as accounting support services, first line management, small business, team leadership or project management.
Alternatively, you could pathway into relevant industry certifications or other level 3 and level 4 qualifications.
|Unit / Achievement Standard Number||Unit Standard Title||Version No||NZQF Credits||Level 1 Credits||Level 2 Credits||Level 3 Credits|
|2781||Manage and protect data in a personal computer||9||3||3|
|26768||Use a computerised accounts receivable and payable system to produce financial information||2||7||7|
|125||Demonstrate knowledge of record management systems within an organisation||7||5||5|
|123||Use office information, copying, and telecommunication systems||7||5||5|
|376||Employ customer service techniques to accommodate customer behavioural styles in a workplace||8||2||2|
|2785||Create a computer spreadsheet to provide a solution for organisation use||8||5||5|
|2787||Create and use a computer database to provide a solution for organisation use||7||6||6|
|112||Produce business or organisational information using word processing functions||7||5||5|
|121||Demonstrate and apply knowledge of office equipment and administration processes||7||5||5|
|122||Provide office reception services||7||5||5|
|57||Provide customer service||9||2||2|
|11097||Listen actively to gain information in an interactive situation||4||3||3|
|25782||Investigate the use of Information and Communications Technology in an organisation||3||6||6|
|6910||Integrate business administration functions and systems||5||5||5|