Annual Fees(indicative 2018)
|Certificate in Foundation Studies Level 2 (Retail) YG||Advised on enrolment|
Domestic Applications due
|Received all year|
International Applications due
|Christchurch - Madras Street|
Vocational PathwaysService Industries
For more informationEmail firstname.lastname@example.org
Prepare for professional roles within a range of retail and sales environments.
If you're interested in working in the service, sales and retail sector, this programme will help you develop the skills required to provide excellent customer service within a retail sales environment.
You'll gain skills in communication, health and safety, customer service and sales support, and be able to self-manage, problem-solve, understand consumer legislation and work within teams.
NZQF credits in the table below are awarded to you on completion of this programme. These credits contribute to achieving your NCEA qualification. In some instances you may also receive Ara credits. Ara credits are tertiary study credits that can be used to enter further study at tertiary level in New Zealand. Please note the number of Ara and NZQF credits are unrelated and may be different.
To enrol you must be in Year 11, 12 or 13 at secondary school. You must also be a New Zealand citizen or permanent resident, or hold a visa which allows you to be enrolled in a New Zealand secondary school.
Some programmes require a minimum age of 16. Please enquire.
If English isn't your first language, you may be required to provide evidence of your English language skills. Refer to the Acceptable Alternatives Chart or contact us for an assessment.
To apply for this programme please complete:
- An application form
The skills and knowledge acquired on this course can be applied in a wide variety of junior sales, service and retail roles.
Options for further study include the New Zealand Certificate in Retail Level 3 and the New Zealand Certificate in Business (Business Administration and Technology) Level 3.
Recommended school subjects
|Unit / Achievement Standard Number||Unit Standard Title||Version No||NZQF Credits||Level 1 Credits||Level 2 Credits||Level 3 Credits|
|26625||Actively participate in spoken interactions||4||3||3|
|7121||Demonstrate skills to search access and select information||5||2||2|
|26624||Read texts with understanding||3||3||3|
|26622||Write to communicate ideas for a purpose and audience||3||4||4|
|17593||Apply safe work practices in the workplace||4||4||4|
|28298||Demonstrate knowledge of cash handling in a retail environment||1||3||3|
|405||Demonstrate knowledge of consumerism||7||3||3|
|28301||Demonstrate knowledge of product information in a retail environment||1||5||5|
|28295||Demonstrate knowledge of serving customers in a retail environment||1||5||5|
|24997||Demonstrate knowledge of theft and fraud in a retail or distribution environment||2||5||5|
|11941||Establish and maintain positive customer service interactions in a retail environment||6||2||2|
|62||Maintain personal presentation and a positive attitude in a workplace involving customer contact||8||3||3|
|7118||Manage own learning programme||5||3||3|
|9677||Participate in a team or group which has an objective||9||3||3|
|7117||Produce a plan to enhance own learning||5||2||2|
|57||Provide customer service||8||2||2|