CourseHotel Accommodation Services
Annual Fees(indicative 2017)
|Madras Street Campus|
Vocational PathwaysService Industries
For more information visityouthguarantee.net.nz/vocational-pathways
Learn how to provide friendly, professional service in hotel environments.
On this course you'll gain the skills required to provide hotel guests with a high standard of professional service, from welcoming them on arrival to giving local advice and handling complaints.
This course can be paid for through your secondary schools' STAR budget.
* We are happy to work with you to create a timetable that best suits your needs. Please contact firstname.lastname@example.org for more information.
To complete this Youth course you are required to do the NZQF unit standards outlined in the table below. The credits above are Ara credits which you will receive upon completion of this course. Please note the number of credits may be different.
|Unit / Achievement Standard Number||Unit Standard Title||Version No||NZQF Credits||Level 1 Credits||Level 2 Credits||Level 3 Credits|
|14469||Provide customers with information about an establishment in the hospitality industry||2||2|
|14466||Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry||2||2|
|14462||Maintain personal presentation and greet customers in the hospitality industry||2||2|
|9677||Participate in a team or group which has an objective||2||3|
|57||Provide customer service||2||2|
If English is not your first language you are also required to provide evidence of your English language skills as listed below or credits in English rich subjects from New Zealand educational institutions. If you have no evidence of your English language skills and are a New Zealand citizen or permanent resident, contact us for an assessment.
IELTS 5.0 Academic (with no band score lower than 5.0). For acceptable alternatives refer to the English Proficiency Outcomes Chart.
To apply for this course please complete:
- An application form
After completing this course, you can further your study with the National Diploma in Hospitality Management Level 5 or broaden your skills with the New Zealand Certificate in Food and Beverage Service Level 3 and 4.
Hotels offer a wide variety of career opportunities. This course can lead to employment as a room attendant, porter/concierge or hotel receptionist.
- Admission & Enrolment Form PDF File: 78.9 KB