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New Zealand Diploma in Hospitality Management (Level 5)

DiplomaOne year

Annual Fees(indicative 2018)

Programme code



$6,800 - $7,200


February, July





Course related costs

Course-related costs advised on enrolment



Domestic Applications due

Received all year

International Applications due

20 January for February start


Christchurch - Madras Street


Equip yourself with management skills for the hospitality industry.

This Level 5 diploma will equip you with skills and knowledge for a wide range of roles within the hospitality industry, including trainee manager, supervisor or team leader.

You'll learn about leadership principles, how to build and maintain positive staff relationships, and how to monitor and maintain operating procedures and compliance requirements. Key areas covered include the important of excellent customer service and how to work in collaborative, team-based environments within restaurant, bar, barista, hotel reception and accommodation contexts. In addition, you'll gain a sound understanding of local and international tourism and the essential contribution tourists make to the hospitality industry. You'll undertake a practical work placement which will give you the opportunity to set personal and professional development goals.

A mix of delivery will be used, including class sessions, workshops, collaborative projects, industry visits, field trips, guest speakers and online learning. Throughout the programme your training will involve authentic situations and take place in real-life environments such as our on-campus restaurant, café, bar and barista training room, and our hotel reception and hotel suite.

Credit recognition

If you have work experience in this area, or a relevant prior qualification, you may be eligible for credit recognition towards this qualification.

Programme structure

To complete this Diploma you are required to complete a minimum total of 120 credits. Please browse the guide below to view the course options currently available within this qualification.

Core courses
Elective Courses

To be a full time student you need to maintain a workload of 120 credits per year. We recommend you talk with us to ensure you choose electives to benefit your future career.

Entry requirements

Academic requirements
  • NCEA Level 2

Alternative requirements
  • Skills for tertiary study (including literacy and numeracy) may be acquired through study, work and/or life experience. Students who can demonstrate these skills may be approved for alternative entry. Literacy and numeracy assessments are available.

Additional requirements
English requirements
  • If English is not your first language you may also be required to provide evidence of your English language skills. If you have no evidence of your English language skills and are a New Zealand citizen or permanent resident, contact us for an assessment.

    • Note: IELTS scores used must be taken from a single IELTS Test Report Form and are valid for two years from the date of the test.
    • Students who have achieved NCEA Level 3 University Entrance requirements are not required to provide evidence of English language skills.










Acceptable Alternatives Chart

Next steps

Application documents

Career opportunities

On completion of this qualification you'll have the skills and confidence to work as a junior or trainee manager, supervisor or team leader across a range of areas within hospitality.

Study pathways

This qualification can lead to the New Zealand Diploma in Hospitality Level 6 (starting 2018) and the Bachelor of International Tourism and Hospitality Management (pending approval).

Recommended school subjects

  • English
  • Mathematics
  • Food technology