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New Zealand Diploma in Hospitality Management (Level 5)

Key Information for Students

Entry Requirements

Minimum requirement

NCEA Level 2. If English is not your first language, IELTS 5.5 Academic (no lower than 5.0 in any band).

Any minimum or preferred criteria for entry to this qualification.

Detailed requirements

Click here for more information on any additional entry criteria for this qualification.

Duration

The minimum amount of time it takes to complete this qualification.

Tuition Fees

Student fees

Annual: - Total Qualification:
The annual and total qualification tuition fees payable by a student to study this qualification, additional to what the government contributes. (These are averages based on recent course enrolments. Your fees may differ depending on your course selection.)

Government tuition subsidy

Annual: - Total Qualification:
The average annual and total amount paid by government towards the tuition fees for this qualification, additional to what the student pays. (These are estimates based on the fees subsidy paid by government to tertiary providers last year.)

Total

Annual: - Total Qualification:
The combined total of the annual and total amount paid by both student and government towards the tuition fees for this qualification. (These are estimates based on recent course enrolments and the fees subsidy paid by government to tertiary providers last year.)

For more infomation on Compulsory Student Services Fees, loans and allowances

Student Success

Successful course completion -

The percentage of students who successfully completed courses towards this qualification last year.

National Graduates Outcomes

3 years after completion

Earnings -

(lower quartile, median, upper quartile)
The median represents the middle value for all earnings of young graduates who completed a qualification in this subject area at this level nationally. Earnings do not relate specifically to graduates who completed qualifications at this TEO. The upper and lower quartile values represent the one quarter point and three quarters point for earnings. Half of all graduates had earnings within this range.

In employment -

This percentage relates to young graduates who completed a qualification in this subject area at this level nationally and does not relate specifically to graduates who completed qualification at this TEO.

In further study -

This percentage relates to young graduates who completed a qualification in this subject area at this level nationally and does not relate specifically to graduates who completed qualification at this TEO.

Content

Equip yourself with management skills for the hospitality industry.

This Level 5 diploma will equip you with skills and knowledge for a wide range of roles within the hospitality industry, including trainee manager, supervisor or team leader.

You'll learn about leadership principles, how to build and maintain positive staff relationships, and how to monitor and maintain operating procedures and compliance requirements. Key areas covered include the important of excellent customer service and how to work in collaborative, team-based environments within restaurant, bar, barista, hotel reception and accommodation contexts. In addition, you'll gain a sound understanding of local and international tourism and the essential contribution tourists make to the hospitality industry. You'll undertake a practical work placement which will give you the opportunity to set personal and professional development goals.

A mix of delivery will be used, including class sessions, workshops, collaborative projects, industry visits, field trips, guest speakers and online learning. Throughout the programme your training will involve authentic situations and take place in real-life environments such as our on-campus restaurant, café, bar and barista training room, and our hotel reception and hotel suite.

Credit recognition

Credit recognition is available for this programme; if you have related skills, knowledge and/or experience, it may count towards part or even all of the qualification.

To learn more about credit recognition please see our Centre For Assessment of Prior Learning.

Programme structure

To complete this Diploma you are required to complete a minimum total of 120 credits. Please browse the guide below to view the course options currently available within this qualification.

Core courses
Elective Courses

To be a full time student you need to maintain a workload of 120 credits per year. We recommend you talk with us to ensure you choose electives to benefit your future career.

Entry requirements

Academic requirements
  • NCEA Level 2

Alternative requirements
  • Skills for tertiary study (including literacy and numeracy) may be acquired through study, work and/or life experience. Students who can demonstrate these skills may be approved for alternative entry. Literacy and numeracy assessments are available.

Additional requirements
English requirements
  • If English is not your first language you may also be required to provide evidence of your English language skills. If you have no evidence of your English language skills and are a New Zealand citizen or permanent resident, contact us for an assessment.

    • Note: IELTS scores used must be taken from a single IELTS Test Report Form and are valid for two years from the date of the test.
    • Students who have achieved NCEA Level 3 University Entrance requirements are not required to provide evidence of English language skills.

OVERALL IELTS REQUIREMENTS

5.5 ACADEMIC

SPEAKING

5.0

READING

5.0

WRITING

5.0

LISTENING

5.0
Acceptable Alternatives Chart
PROGRAMME CODE: NZ2539
LEVEL: 5
CREDITS: 120
COMMENCES: February, July
APPLICATION DUE:
Domestic: Received all year
International: 20 January for February start
ANNUAL FEES:
Domestic: $6,800 - $7,200
International: $20,020
LOCATION: Christchurch - Madras Street
PART-TIME AVAILABILITY:
ADDITIONAL COSTS: Course-related costs advised on enrolment

Next steps

Application documents

Career opportunities

On completion of this qualification you'll have the skills and confidence to work as a junior or trainee manager, supervisor or team leader across a range of areas within hospitality.

Study pathways

This qualification can lead to the New Zealand Diploma in Hospitality Level 6 (starting 2018) and the Bachelor of International Tourism and Hospitality Management (pending approval).

Recommended school subjects

  • English
  • Mathematics
  • Food technology