Course Display

A-Z study guide

Course code

AMFO621

Level

6

Credits

15.0

Estimated hours

0.0

To enable students to gain knowledge of international front office services and the processes and procedures required to ensure efficient and effective operation.

Learning outcomes

Explore the purpose and scope of front office operations.

Examine the key aspects of the guest cycle and cultural diversity.

Analyse and evaluate reservation systems and principles of revenue management.

Analyse the impact of relevant legislation on the front office.