Course Display

A-Z study guide

Course code

BCIS202

Level

6

Credits

15.0

Estimated hours

150.0

To enable students to apply both service and project management tools and techniques to efficiently and effectively implement change within the context of an information technology (IT) environment

Learning outcomes

Apply standard IT service management and change management processes and procedures

.

Apply project management tools and techniques to an IT related project, to analyse and solve problems

Investigate and generate solutions to problems using knowledge in a current or emerging area of IT