
Enhance your effectiveness in the workplace with one of our affordable and flexible business or computing short courses.
Business
Accounting Principles and MYOB
Code: DBAM001
Manage your day-to-day bookwork and save time by gaining an understanding of basic accounting principles and becoming a confident MYOB user.
This non-assessed, 20-hour interactive course covers setting up a new business; setting up accounts, contacts and items; entering opening balances; recording sales and purchases; recording customer and supplier payments; recording money spent and received; paying staff; producing business reports; and end-of-year rollover.
Upcoming courses
Select a six-hour workshop (available as a full-day workshop or two evening workshops) from the options below, or contact us for a quote to hold a group workshop at a time convenient to your team.
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Mondays and Wednesdays - 11 February - 4 March | 5.30pm - 8.30pm | Rangiora | C4F | $260.87 | $300 |
Tuesdays and Thursdays - 2 April - 7 May | 5.30pm - 8.30pm | Christchurch | X303 | $260.87 | $300 |
Wednesday 8, Thursday 9 and Friday 10 May | 9am - 4pm | Timaru | TBC | $260.87 | $300 |
Mondays and Wednesdays - 29 July - 19 August | 5.30pm - 8.30pm | Christchurch (Bishopdale) | X303 | $260.87 | $300 |
Wednesday 18, Thursday 19 and Friday 20 September | 9am - 4pm | Timaru | TBC | $260.87 | $300 |
Monday and Wednesdays - 14 October - 6 November | 5.30pm - 8.30pm | Christchurch | X303 | $260.87 | $300 |
Please note: This course is subject to a minimum number of participants.
Conflict Management
Code: DBSC001
Learn strategies to manage conflict, increase organisational performance and enhance group outcomes.
This course covers the pros and cons of conflict, practical steps in analysing conflict (what is conflict, types of conflict, contributing factors), approaches to conflict management and strategies to resolve a conflict.
Upcoming courses
Choose from a full-day workshop or an evening workshop across two weeks.
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 5 March | 9am - 4pm | Christchurch | X316 | $195.65 | $225 |
Tuesday 7 May | 9.30am - 4.30pm | Timaru | TC303 | $195.65 | $225 |
Tuesday 21 and 28 May | 5.30pm - 8.30pm | Christchurch | X316 | $195.65 | $225 |
Wednesday 5 June | 9am - 4pm | Christchurch | N408 | $195.65 | $225 |
Please note: This course is subject to a minimum number of participants.
Customer Service
Code: DBCS001
Impress your customers with outstanding customer skills.
This course covers: identifying your customers; what customer service is and isn’t; customer service in relation to internal and external customers; evaluating the customer service standards currently being practiced in the workplace; setting SMART goals to improve your customer’s service; applying customer service skills to generate business; identifying barriers to providing great customer service; understanding how attitude can affect the customer service experience; strategies to improve listening skills; strategies to manage difficult customer situations.
Upcoming courses
Select a six-hour workshop from the dates below, or contact us for a quote have a group workshop delivered in your workplace* at a time convenient to your team.
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 5 March | 9am - 4pm | Christchurch | TBC | $195.65 | $225 |
Wednesday 8 and 15 May | 9am - 12pm | Christchurch | TBC | $195.65 | $225 |
Wednesday 7 August | 9am - 4pm | Timaru | TBC | $195.65 | $225 |
Wednesday 11 September | 9am - 4pm | Christchurch | TBC | $195.65 | $225 |
Please note: This course is subject to a minimum number of participants.
Effective Business Writing
Code: SCBW001
Learn how to write a professional business document to get the right message across.
The skills you gain on this course will enable you to prepare business communications suitable for reports, emails, letters and presentations.
It covers basic grammar, sentence structure, spelling, content, formats and utilisation of correct conversation styles for a given audience. You’ll also learn the essential elements of language and the importance of proof reading and editing.
Upcoming courses
Select a six-hour workshop from the dates below, or ask us for a quote to hold a group workshop at your workplace* at a time convenient to your team.
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Thursday 21 March | 9am – 4pm | Christchurch | N205 | $195.65 | $225 |
Tuesday 11 June | 9am – 4pm | Christchurch | S554 | $195.65 | $225 |
Wednesday 12 June | 9am – 4pm | Timaru | TI101 | $195.65 | $225 |
Tuesday 17 September | 9am – 4pm | Christchurch | S554 | $195.65 | $225 |
Please note: This course is subject to a minimum number of participants.
Effective Leadership
Code: DBEL001
Improve your leadership development and capabilities with practical tools and skills.
This course covers leadership and management responsibilities, solution-driven leadership styles, adapting your style for high performance, understanding emotional intelligence, empowerment and delegation for effective leadership, trust and followership - leadership by consent.
Upcoming courses
Select a six-hour workshop (available as a full-day workshop or two evening workshops) from the options below, or contact us for a quote to hold a group workshop at a time convenient to your team.
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 2 April | 9am – 4pm | Christchurch | X316 | $195.65 | $225 |
Tuesday 14 May | 9.30am-4.30pm | Timaru | TC303 | $195.65 | $225 |
Wednesday 12 & 19 June | 5.30pm – 8.30pm | Christchurch | X316 | $195.65 | $225 |
Wednesday 3 July | 9am – 4pm | Christchurch | X316 | $195.65 | $225 |
Please note: This course is subject to a minimum number of participants.
First Line Management
Code: NZ2456
Learn how to lead teams to achieve objectives by equipping yourself with the skills you need to be effective and successful.
This programme is ideal if you’re new to first line management and/or you’d like to prepare to take on such a role. The focus is on: managing workflows; motivating and involving a team to achieve team objectives; communicating with team members and stakeholders; sustaining a productive workplace; leadership styles for effectiveness in different environments; and professional and ethical behaviour.
You will also learn about complying with internal policies, legislation and other external requirements, and how to promote an inclusive environment to value diversity.
This programme includes four courses (Effective Leadership, Team Management and Motivation, Achieving Team Objectives, Performance and Variance Management. Each takes eight weeks with four, three-hour workshops per course held fortnightly.
Effective Leadership
This covers: key leadership theories and approaches; getting the most out of your teams and stakeholders through effective communication; and understanding how internal and external environmental factors influence the entity.
Team Management and Motivation
This covers: causes of conflict; conflict resolution strategies; motivational theories; organisational structures and functions; compliance.
Achieving Team Objectives
This covers: participating actively in a team to achieve objectives; assessing team objectives against operational goals, developing positive workplace relationships by applying professional and ethical behaviour.
Performance and Variance Management
This covers: reviewing team key performance indicators; performance review processes; allocating and managing workflows and resources within a team to achieve objectives.
Upcoming courses
2019/2020 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday workshops from 5 March to 5 November | 9am - 12pm | Christchurch | TBC | $580.87 | $668 |
Tuesdays workshops from April to December | 9am - 12pm | Timaru | TC309 | $580.87 | $668 |
Thursday workshops from 30 May 2019 to 19 March 2020 | 9am - 12pm | Christchurch | X316 | $580.87 | $668 |
Wednesday workshops from 21 August 2019 to 18 March 2020 | 9am - 12pm | Christchurch | N604/5 | $580.87 | $668 |
Please note: Each intake includes all four courses. Each course includes four workshops plus self-directed work. This programme is subject to a minimum number of participants.
Health & Safety – Risk Identification
Code: DBRI001
Identify, minimise and mitigate risks to health and safety in the workplace.
This course covers: how to identify and assess hazards; managing hazards in a controlled way; reducing risk and the likelihood of incidents and accidents using health and safety policies and legislation tools.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Wednesday 10 April | 9am – 4pm | Christchurch | N402/3 | $195.65 | $225 |
Thursday 22 and 29 August | 9am - 12pm | Christchurch | N205 | $195.65 | $225 |
Thursday 19 September | 9am – 4pm | Timaru | TBC | $195.65 | $225 |
Please note: This course is subject to a minimum number of participants.
Health & Safety - Understanding New Legislation
Code: DBUL001
Equip yourself with essential knowledge of the Health & Safety at Work Act 2015.
This course covers: understanding health and safety legal requirements; promoting good health and safety practices in good faith; understanding policy and procedure; monitoring and control; incident investigation; health and safety legislation; exploring ways of implementing health and safety requirements.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 9 April | 9am - 4pm | Christchurch | TBC | $195.65 | $225 |
Thursday 8 & 15 August | 9am - 12pm | Christchurch | N205 | $195.65 | $225 |
Wednesday 18 September | 9am - 4pm | Timaru | TI101 | $195.65 | $225 |
Please note: This course is subject to a minimum number of participants.
Xero
Code: DBXE001
Increase efficiency and streamline the way you manage your business.
This course will teach you all about this accounting software platform designed specifically for small and medium-sized businesses. It covers invoicing, working with inventory, processing expenses, paying bills, accepting payments, quotes, reporting, purchase orders and managing contacts.
Upcoming courses
Select a six-hour workshop (available as a full-day workshop or two evening workshops) from the options below, or contact us for a quote to hold a group workshop at a time convenient to your team.
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Monday 11 and Wednesday 13 March | 5.30pm - 8.30pm | Rangiora | C4F | $195.65 | $225 |
Tuesday 14 and Thursday 16 May | 5.30pm - 8.30pm | Christchurch | X303 | $195.65 | $225 |
Friday 17 May | 9am - 4pm | Timaru | TBC | $195.65 | $225 |
Monday 26 and Wednesday 28 August | 5.30pm - 8.30pm | Bishopdale | C4F | $195.65 | $225 |
Monday 11 and Wednesday 13 November | 5.30pm - 8.30pm | Christchurch | X303 | $195.65 | $225 |
Please note: This course is subject to a minimum number of participants.
Computing
Creating Presentations in Powerpoint
Learn how to use Microsoft PowerPoint to present any information creatively and professionally.
The course covers presentations, formatting and organising PowerPoint slides, inserting graphics, tables and charts, the use of SmartArt in presentations and adding hyperlinks to external sources of information.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Wednesday 20 March | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Wednesday 24 July | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Please note: This course is subject to a minimum number of participants.
Excel Advanced Formulas
Take Excel to the next level with more advanced formulas.
In this course you’ll learn about absolute references and look at many of the more commonly used financial, logical, math, text and look-up functions available in Excel.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Wednesday 13 February | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Tuesday 9 April | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Monday 24 June | 6pm - 9pm | Christchurch | TBC | $95 | $106.88 |
Please note: This course is subject to a minimum number of participants.
Introduction to Excel
Become confident using Excel spreadsheets for everyday tasks.
By the end of this course you’ll have the basic knowledge of how to enter and format data into a spreadsheet, add formulas for basic calculations, edit charts and use AutoSum and the fill handle.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 5 February | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Wednesday 3 April | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Thursday 13 June | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Please note: This course is subject to a minimum number of participants.
Introduction to Microsoft Word
Become confident using Microsoft Word for everyday tasks.
If you have a basic knowledge of Word, this course equip you with lots of useful new skills. Topics include formatting, keyboard shortcuts, basic tables, inserting text and pictures, quick tips and an introduction to SmartArt.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 5 February | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Wednesday 3 April | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Tuesday 11 June | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Please note: This course is subject to a minimum number of participants.
Managing Data with Excel
Learn how to get the most out of your spreadsheets and data.
This is a great course if you’re already using Excel regularly but want to gain more knowledge on how to navigate around large spreadsheets easily. It covers freezing rows, splitting data, adding conditional formatting, creating pivot tables and sorting and filtering data.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Tuesday 19 February | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Monday 8 April | 6pm - 9pm | Christchurch | TBC | $95 | $106.88 |
Tuesday 18 June | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Please note: This course is subject to a minimum number of participants.
Microsoft Word Long Documents
Learn how to create, format and edit larger Word documents.
This course will give you the skills and confidence to work with and manage long documents. You’ll learn how to insert a table of contents or index, work with heading styles and multi-level numbering, insert clipart, charts and figures, headers and footers, and learn quick tips and keyboard shortcuts.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Wednesday 13 February | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Thursday 11 April | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Wednesday 19 June | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Please note: This course is subject to a minimum number of participants.
Outlook
Learn tips and tricks that will take your knowledge of Outlook to the next level.
This course will give you the skills that will help you manage your emails efficiently and get the most out of using Outlook Calendar to plan and organise meetings and appointments. You’ll learn how to create quick steps and rules for email, create calendar groups, share calendars and apply categories, flags and many other settings.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Thursday 21 February | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Thursday 4 April | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Wednesday 5 June | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Please note: This course is subject to a minimum number of participants.
Publisher
Learn how to produce flyers, newsletters, posters and advertisements with Microsoft Publisher.
The course covers layout and design, clipart, fonts, borders, WordArt and editing techniques.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Wednesday 6 March | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Wednesday 3 July | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Please note: This course is subject to a minimum number of participants.
Visio
Harness the power of Visio to create your own charts and diagrams.
Learn how to create simple and complex diagrams using Microsoft Visio and its wide variety of built-in shapes, objects and stencils. This course is designed for anyone who’s new to Visio and wants to use it to create basic workflows and perform end-to-end flowcharting. It covers the basic elements of Visio and their use; how to design, modify and manage basic diagrams; how to create workflow diagrams and build organisation charts.
Upcoming courses
2019 dates | Time | Location | Room | Cost (ex GST) | Cost (incl GST) |
---|---|---|---|---|---|
Thursday 14 March | 9am - 12pm | Christchurch | TBC | $95 | $106.88 |
Wednesday 24 July | 1pm - 4pm | Christchurch | TBC | $95 | $106.88 |
Please note: This course is subject to a minimum number of participants.