Refund Policy

We understand that sometimes a change in your health or circumstances can affect your plans to study with us.

It is important that you understand Ara's Refund Policy and that it is based on a student's 'Path of Study'. This means the length of the programme as detailed in the statement of fees and accepted by payment and enrolment. The chart for calculating a refund is shown below.

Consideration for Refund Documents to be submitted by student Homestay placement fee Refund amount (tuition fees)
Student withdrawing prior to the programme or course start date Completed withdrawal (enrolment amendment form) and written request to withdraw (email or letter to intladmissions@ara.ac.nz) No refund Full refund less NZ$500 administration fee
Student withdrawing within the first 7 calendar days of study Completed withdrawal (enrolment amendment form) and written request to withdraw (email or letter to intladmissions@ara.ac.nz) No refund 80% of tuition fees paid (20% tuition fees will be deducted)
Student withdrawing after the 7th calendar day of study Completed withdrawal (enrolment amendment form) and written request to withdraw (email or letter to intladmissions@ara.ac.nz) No refund No refund
A student visa is not granted or approved by Immigration New Zealand for reasons not covered under Refund policy #5 Official  notification from Immigration NZ indicating the student visa application has been declined. No refund Full refund less $500 administration fee
Student visa renewal declined by Immigration New Zealand on the basis of poor attendance, unsatisfactory academic performance and/or late visa applications (Sec 61)   Official notification from Immigration NZ indicating the student visa application has been declined. No refund

80% of tuition fees paid (20% tuition fees will be deducted )

OR

Refund will be pro-rated based on last attendance date.

Cancellation of enrolment by Ara A termination of enrolment letter No refund No refund
Compassionate consideration (only considered when withdrawal circumstances are beyond student's control and meet the requirements of the Consideration of Fees & Charges Refund including Compassionate consideration policy).     Documentation supporting your application for a refund and compassionate consideration application form. Refund decision will be determined on an individual basis. Pro-rata basis if approved.