Emergency procedures

Emergency contacts and procedures

To contact emergency services:

During office hours

City and Woolston Campuses

Dial 9999 and advise the nature of the emergency

Advise the Health and Safety Manager as soon as practicable on 3 940 8370 or 027 540 8370.

Other sites

Dial 1-111 and advise the nature of the emergency.

Advise the Health and Safety Manager as soon as practicable.

Outside office hours:

All sites

Ring 1-111 and advise the nature of the emergency.

To Contact duty security or custodians, phone 03 940 8076 (24 hours)

The 9999 number rings on a dedicated emergency phone in the call center office and will receive priority response during normal office hours. In the unlikely event of no response, it will automatically divert to 111.

Ringing 9999 has the advantage of allowing the caller to move away from a dangerous situation or to give assistance without being tied to the phone. The call center may be able to arrange additional assistance from within Ara while waiting for emergency services to arrive.

Reviewed 2016.